Workspace App For Ios



See the Workspace ONE for iOS app release notes for the latest features, bug fixes, and known issues. Securely deliver and manage any app on any device with VMware Workspace ONE, an intelligence-driven digital workspace platform powered by VMware AirWatch Technology. Workspace ONE integrates access control, application management and multi-platform endpoint management and is available as a cloud service or for on-premises deployment.​

IPad Screenshots The Amazon WorkSpaces App connects you to an Amazon WorkSpace. Amazon WorkSpaces provides a fully-managed desktop service in the cloud. You can use Amazon WorkSpaces for all of your day-to-day computing needs such as editing documents, accessing web applications, and sending/receiving email. Mar 23, 2021 iPhone - as supported by the device's iOS. IPad - as supported by iOS (does not use the whole screen). Note: Starting in June 2020, Citrix Workspace app discontinues supporting iOS operating system version 11.x.

New Features

VMware Workspace ONE App 3.3.11 for iOS

In this release, we’ve made a few updates containing general quality and performance improvements with no new features.

  • For more information on migration, see Workspace ONE App to Intelligent Hub App Migration.
  • For more information on end of support life for the Workspace ONE Application, see End of Support Life for the VMware Workspace ONE Application.

VMware Workspace ONE App 3.3.10 for iOS

This release contains a few updates containing general quality and performance improvements for maintenance. End of Support Life for the Workspace ONE app has been announced.

  • For more information on migration, see Workspace ONE App to Intelligent Hub App Migration.
  • For more information on end of support life for the Workspace ONE Application, see End of Support Life for the VMware Workspace ONE Application.

VMware Workspace ONE App 3.3.9 for iOS

In this release, we’ve made a few updates containing general quality and performance improvements with no new features.

Minimum Requirements

Take advantage of these updates by using the listed components.

  • iOS 12 or later
  • Workspace ONE UEM Console 1907 or later

Download Instructions

  • Prior Version is Installed: Direct end users to update the app when prompted. The application seamlessly updates over the existing application version without disrupting device enterprise functionality.
  • Prior Version is Not Installed: Direct end users to download it from the App Store.

Documentation

Find information about the Workspace ONE product on the VMware Workspace ONE Documentation page.

Resolved Issues

The resolved issues are grouped as follows.

Resolved Issues for 3.3.11
  • HW-115151: Updated the localization of privacy text in the Workspace ONE for iOS app.

  • HW-128734: Updated the Workspace ONE for iOS app to the Workspace ONE SDK v20.11.1 for iOS. We also updated the minimum supported OS version to iOS 12.

  • HW-129778: Updated the MDM privacy text in the Workspace ONE for iOS app.

  • HW-130229: Updated the Workspace ONE for iOS app to the Workspace ONE Privacy SDK v1.6.

Resolved Issues for 3.3.10
  • HW-114795: Updated the Workspace ONE for iOS app to use the Workspace ONE SDK 20.5.7 framework.

Resolved Issues for 3.3.9
  • HW-111715: Removed a deprecated UIWebView.

  • HW-111830: Fixed an issue with handling SSO requests until the SDK was unlocked.

  • HW-114407: Updated to Apteligent for VMware SDK.

Known Issues

The known issues are grouped as follows.

Known Issues for 3.3.11
  • We haven’t identified any notable known issues in this release. If you’re facing any problems, feel free to reach out to our support team.

Known Issues for 3.3.10
  • We haven’t identified any notable known issues in this release. If you’re facing any problems, feel free to reach out to our support team.

Known Issues for 3.3.9
  • We haven’t identified any notable known issues in this release. If you’re facing any problems, feel free to reach out to our support team.

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Applies to: Windows 10, Windows 8.1, Windows Server 2019, Windows Server 2016, Windows Server 2012 R2

You can use the Remote Desktop client for iOS to work with Windows apps, resources, and desktops from your iOS device (iPhones and iPads).

Use the following information to get started. Be sure to check out the FAQ if you have any questions.

Note

  • Curious about the new releases for the iOS client? Check out What's new for Remote Desktop on iOS?.
  • The iOS client supports devices running iOS 6.x and newer.

Get the Remote Desktop client and start using it

This section will tell you how to download and set up the Remote Desktop client for iOS.

Citrix workspace app for ios whats new

Download the Remote Desktop client from the iOS store

First you'll need to download the client and configure your PC to connect to remote resources.

To download the client:

  1. Download the Microsoft Remote Desktop client from the iOS App Store or iTunes.
  2. Set up your PC to accept remote connections.

Configure Citrix Workspace App For Ios

Add a PC

After you've downloaded the client and configured your PC to accept remote connections, it's time to actually add a PC.

To add a PC:

  1. In the Connection Center, tap +, then tap Add PC.
  2. Enter the following information:
    • PC name – the name of the computer. The PC name can be a Windows computer name, an Internet domain name, or an IP address. You can also append port information to the PC name (for example, MyDesktop:3389 or 10.0.0.1:3389).
    • User name – The user name you'll use to access the remote PC. You can use the following formats: user_name, domainuser_name, or user_name@domain.com. You can also select Ask when required to be prompted for a user name and password when necessary.
  3. You can also set the following additional options:
    • Friendly name (optional) – An easy-to-remember name for the PC you're connecting to. You can use any string, but if you don't specify a friendly name, the PC name is displayed instead.
    • Gateway (optional) – The Remote Desktop gateway that you want to use to connect to virtual desktops, RemoteApp programs, and session-based desktops on an internal corporate network. Get the information about the gateway from your system administrator.
    • Sound – Select the device to use for audio during your remote session. You can choose to play sound on the local devices, the remote device, or not at all.
    • Swap mouse buttons – Whenever a mouse gesture would send a command with the left mouse button, it sends the same command with the right mouse button instead. Swapping mouse buttons is necessary if the remote PC is configured for left-handed mouse mode.
    • Admin Mode - Connect to an administration session on a server running Windows Server 2003 or later.
    • Clipboard - Choose whether to redirect text and images in your clipboard to your PC.
    • Storage - Choose whether to redirect storage to your PC.
  4. Tap Save.

Need to edit these settings? Press and hold the desktop you want to edit, then tap the settings icon.

Add a workspace

To get a list of managed resources you can access on your iOS, add a workspace by subscribing to the feed provided by your admin.

To add a workspace:

  1. On the Connection Center screen, tap +, and then tap Add workspace.
  2. In the Feed URL field, enter the URL for the feed you want to add. This URL can be either a URL or an email address.
    • If you use a URL, use the one your admin gave you.
      • This URL is usually a Windows Virtual Desktop URL. Which one you use depends on which version of Windows Virtual Desktop you're using.
        • For Windows Virtual Desktop (classic), use https://rdweb.wvd.microsoft.com/api/feeddiscovery/webfeeddiscovery.aspx.
        • For Windows Virtual Desktop, use https://rdweb.wvd.microsoft.com/api/arm/feeddiscovery.
    • If you use an email address, enter your email address. Entering your email address tells the client ot search for a URL associated with your email address if your admin configured the server that way.
  3. Tap Next.
  4. Provide your credentials when prompted.
    • For User name, give the user name of an account with permission to access resources.
    • For Password, give the password for the account.
    • You may also be prompted to give additional information depending on the settings your admin configured authentication with.
  5. Tap Save.

After you've finished, the Connection Center should display the remote resources.

Once subscribed to a feed, the feed content will update automatically on a regular basis. Resources may be added, changed, or removed based on changes made by your administrator.

Manage your user accounts

When you connect to a PC or workspace, you can save the user accounts to select from again.

To create a new user account:

  1. In the Connection Center, tap Settings, and then tap User Accounts.
  2. Tap Add User Account.
  3. Enter the following information:
    • User Name - The name of the user to save for use with a remote connection. You can enter the user name in any of the following formats: user_name, domainuser_name, or user_name@domain.com.
    • Password - The password for the user you specified.
  4. Tap Save.

To delete a user account:

  1. In the Connection Center, tap Settings, and then tap User Accounts.
  2. Select the account you would like to delete.
  3. Tap Delete.

Connect to an RD Gateway to access internal assets

A Remote Desktop Gateway (RD Gateway) lets you connect to a remote computer on a corporate network from anywhere on the Internet. You can create and manage your gateways using the Remote Desktop client.

To set up a new gateway:

  1. In the Connection Center, tap Settings > Gateways.
  2. Tap Add gateway.
  3. Enter the following information:
    • Gateway name – The name of the computer you want to use as a gateway. The gateway name can be a Windows computer name, an Internet domain name, or an IP address. You can also add port information to the server name (for example, RDGateway:443 or 10.0.0.1:443).
    • User name - The user name and password to be used for the Remote Desktop gateway you're connecting to. You can also select Use connection credentials to use the same user name and password that you used for the remote desktop connection.

Navigate the Remote Desktop session

This section describes tools you can use to help navigate your Remote Desktop session.

Start a Remote Desktop connection

  1. Tap the remote desktop connection to start the remote desktop session.
  2. If you're asked to verify the certificate for the remote desktop, tap Accept. To accept by default, set Don't ask me again for connections to this computer to On.

Connection bar

The connection bar gives you access to additional navigation controls.

  • Pan Control: The pan control enables the screen to be enlarged and moved around. Pan control is only available using direct touch.
    • To enable or disable the pan control, tap the pan icon in the connection bar to display the pan control. The screen will zoom in while the pan control is active. the pan icon in the connection bar again to hide the control and return the screen to its original resolution.
    • To use the pan control, tap and hold the pan control. While holding, drag your fingers in the direction you want to move the screen.
    • To move the pan control, double-tap and hold the pan control to move the control on the screen.
  • Connection name: The current connection name is displayed. Tap the connection name to display the session selection bar.
  • Keyboard: Tap the keyboard icon to display or hide the keyboard. The pan control is displayed automatically when the keyboard is displayed.
  • Move the connection bar: Tap and hold the connection bar. While holding the bar, drag it over to its new location. Let go of the bar to place it at the new location.
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Session selection

You can have multiple connections open to different PCs at the same time. Tap the connection bar to display the session selection bar on the left-hand side of the screen. The session selection bar enables you to view your open connections and switch between them.

Here's what you can do with the session selection bar:

  • To switch between apps in an open remote resource session, tap the expander menu and choose an app from the list.
  • Tap Start New to start a new session, then choose a session from the list of available sessions.
  • Tap the X icon on the left side of the session tile to disconnect from your session.
Power bi app vs workspace

Command bar

The command bar replaced the Utility bar starting in version 8.0.1. You can use the command bar to switch between mouse modes and return to the connection center.

Use touch gestures and mouse modes in a remote session

The client uses standard touch gestures. You can also use touch gestures to replicate mouse actions on the remote desktop. The mouse modes available are defined in the table below.

Note

In Windows 8 or later, the native touch gestures are supported in Direct Touch mode. For more information on Windows 8 gestures, see Touch: Swipe, tap, and beyond.

Mouse modeMouse operationGesture
Direct touchLeft-clickTap with one finger
Direct touchRight-clickTap and hold with one finger
Mouse pointerLeft-clickTap with one finger
Mouse pointerLeft-click and dragTap and hold with one finger, then drag
Mouse pointerRight-clickTap with two fingers
Mouse pointerRight-click and dragDouble-tap and hold with two fingers, then drag
Mouse pointerMouse wheelDouble-tap and hold with two fingers, then drag up or down
Mouse pointerZoomWith two fingers, pinch to zoom out and spread fingers apart to zoom in

Supported input devices

The client has Bluetooth mouse support for iOS 13 and iPadOS as an accessibility feature. You can use Swiftpoint GT or ProPoint mice for deeper mouse integration. The client also supports external keyboards that are compatible with iOS and iPadOS.

For more information about device support, see What's new in the iOS client and the iOS App Store.

Workspace app for ios logs

Citrix Workspace App 1909 For Ios

Tip

Swiftpoint is offering an exclusive discount on the ProPoint mouse for iOS client users.

Use a keyboard in a remote session

You can use either an on-screen keyboard or physical keyboard in your remote session.

For on-screen keyboards, use the button on the right edge of the bar above the keyboard to switch between the standard and additional keyboard.

If Bluetooth is enabled on your iOS device, the client automatically detects the Bluetooth keyboard.

Citrix Workspace App For Ios Whats New

While certain key combinations might not work as expected in a remote session, many of the common Windows key combinations, such as CTRL+C, CTRL+V, and ALT+TAB will work.

Tip

Workspace App For Ios Logs

Questions and comments are always welcome. However, if you post support requests or product feedback in this article's comments section, we won't be able to respond to your feedback. If you need help or want to troubleshoot your client, we highly recommend you go to the Remote Desktop client forum and start a new thread. If you have a feature suggestion, you can tell us using the Client UserVoice forum.